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About Six Senses

About Six Senses

Six Senses Hotels Resorts Spas are discovered in some of the world’s most unique and beautiful places. Whether it be a Six Senses Resort with a Six Senses Spa, a Six Senses Spa hosted by a prestige property, or a treasured Six Senses urban location, the touch-points are always decidedly those of the Six Senses’ DNA.

And whilst being part of the local fabric and culture, Six Senses is very much in tune with the wider world. It offers crafted guest experiences to stimulate, energise and revitalise the human spirit, delivered by experts from a wide range of backgrounds.

Six Senses resorts are intimate, offering an emotionally intelligent approach to service that begins with empathy. The Six Senses aesthesis has a touch of quirkiness, which supports delightful and unexpected surprises, delivered out of constant curiosity and willingness to challenge the norm.

The responsible and caring attitude of Six Senses is intrinsic to the brand and extends to employees and local communities in which Six Senses operates. It is committed to preserving the environment through sustainable operations, guided by overarching goals and values.

All aspects of the Six Senses Hotels Resorts Spas operations, including the Evason brand, embrace these Six Senses values, which help to define our brand.

From its beginnings in 1995, Six Senses quickly became recognized as the hospitality industry’s pioneer of sustainable practices, demonstrating that responsibility can be successfully wedded to uncompromised high-end facilities.

As Six Senses expands into new and exciting locations, creating destinations unto themselves, the enduring Six Senses mission remains as strong as ever: To help people reconnect with themselves, others and the world around them.

Management Style

Our fast changing world has led to a rapid evolution of customer demands and consumer trends. At Six Senses we don't treat guest accommodations like a commodity, just building them and expecting them to fill. We are acutely perceptive as to what our market wants. Not only do we anticipate client demand, we very often go to the next level and actually create demand through innovation.

Conceptual Skills:
We place great importance on highly creative concept development that is sensitive to a specific location and incorporates local cultural and design elements. We avoid standard, off-the-shelf designs and imitating others. Every detail is thought through and critically analysed, from amenities to service concepts. We are continuously redefining our hospitality and leisure concepts and reviewing the advantages and disadvantages, showing leadership in new market trends. Thus, we create the most appropriate products for each of our projects. 

At Six Senses we seek individuals who share our values as a means of reinforcing and furthering the group's successful philosophy.  We strive to meet the needs of each employee because our success depends on the satisfaction, effort and commitment of each host. To this end, we support and energize all employees to continuously improve productivity and exceed guest expectation. We strive to create a unique environment of care, trust, respect, fairness and teamwork through training, education and empowerment, participation, recognition, rewards and career opportunities.

The Experience:
As the hospitality industry becomes more and more competitive, we see differentiation as a key element in product development and positioning. Six Senses has identified under-developed niches in the market, which work on the premise that clients are looking for an exceptional experience and not just a typical product. We create an overall experience that is absorbed by all the human senses. With each concept, there is harmony between what is seen, touched, tasted, heard and smelt.

Service Philosophy

A common thread within our business is the diverse and rich variety of cultures in which we operate.  We celebrate and embrace those cultures through the dignity and respect with which we treat our guests and each other.

Through hiring practices and training programs, we have built a culture of openness which encourages staff to empathize and anticipate guest’s needs with subtlety and consistency. We sustain and grow this approach through our personal development and enrichment programs.

People are at the heart of our business. The experiences we craft, the service we deliver, the connections we build are only possible based on a deep commitment to nurturing our staff and becoming positive participants in the communities in and around our locations.

We never forget that our mission is to help people reconnect with themselves, others and the world around them.

Sustainability Commitments

From its very beginnings in 1995, Six Senses has been committed to sustainability and obligation to the environment, and the community. In fact, Six Senses is widely recognised as having established the initial benchmarks for the hospitality industry, showing that a leisure lifestyle could be successfully embraced by the very top tier of resorts, and actually enhance the experience by showing respect to nature.

Through careful consideration of the effects that operating systems, materials, and purchasing policies have on the environment, we are continually developing new initiatives and procedures to minimise our ecological impact.

Under the leadership of the Six Senses VP Sustainability, Six Senses remains at the leading edge of sustainable tourism best practices. These include environmental performance of each property, support for the preservation of natural and cultural heritage, and enhancing social and economic benefits to local communities in destinations where Six Senses operates.

There are programs in place to conserve energy, re-use water for secondary applications and to re-cycle waste materials produced by resorts.

Responsible purchasing means that only eco-friendly chemicals are procured for use in the operations, while food and beverage products should be produced locally, and wherever possible, packaging be kept to an absolute minimum, or be re-usable.

Being located in places of great beauty and close to nature, the resorts often have biodiversity opportunities to preserve, protect and rebuild environments that range from coral reefs to pristine jungle. There is also an unswerving commitment to protect endangered species on land and in water. Six Senses deals only with suppliers who share this commitment.

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